Privacy Policy

Lisa Jooste Psychology

Lisa Jooste Psychology is committed to protecting the privacy of your personal information. This policy outlines how we collect, use, and store your information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles.

What information we collect

When you contact Lisa Jooste Psychology by phone or email, we may collect personal information including your name, contact details, and the nature of your enquiry. During the course of psychological services, we may also collect health information relevant to your care.

How we use your information

Your personal information is used solely for the purpose of providing psychological services and communicating with you about your care. We will not share your information with third parties without your consent, except where required by law or necessary for your treatment.

Storage and security

Your information is stored securely and handled in accordance with professional and legal obligations. Only Lisa Jooste has access to your personal information.

Confidentiality

All information shared within sessions is treated as strictly confidential. There are limited circumstances in which confidentiality may need to be broken, including where there is risk of harm to yourself or others, or where disclosure is required by law. These will be discussed with you at the outset of your care.

Contact

If you have any questions about this privacy policy or how your information is handled, please contact Lisa Jooste Psychology directly.

This policy was last updated 15 April 2026.